12 WordPress Live Chat Plugins to Connect With Users

Let’s be honest. No one wants to send a support email only to receive a (possibly automated) response 48-hours later. Similarly, no one wants to be put on hold for 30+ minutes while being told they’re the next caller in line.

We live in a world of instant gratification. Your customers are busy and they want to speak to you on their terms and get the help they need on their time.

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