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(BPT) – Does your customer experience meet your customers’ expectations? According to PwC, it probably doesn’t, as 54% of U.S. consumers believe the customer experience at most companies needs improvement. The stakes couldn’t be higher because this sam…

(BPT) – By Ha Sang-chul, president of LG IndonesiaAs we celebrate LG’s 35-year journey in Indonesia, I am filled with both gratitude and optimism for what lies ahead. Our presence in this vibrant nation has been more than a business story – it has been…

(BPT) – Do you use artificial intelligence (AI)? Even if you don’t use AI platforms directly, chances are that you have interacted with AI in some form without knowing it.According to research by Barna in partnership with Gloo, more than two in five U….

(BPT) – Companies in most industries need to collect and use data. Especially for enterprises with large volumes of information to manage – with much of it being highly sensitive – the magnitude of managing all that data safely and effectively can seem…

(BPT) – The Medicare Shared Savings Program (MSSP) achieved unprecedented results in 2024, marking the highest savings and participation rates since the program’s inception. The program generated $2.5 billion in Medicare savings while distributing $4.1…

(BPT) – Have you ever thought about what healthcare would be like if the people who keep it running weren’t there? No friendly hello at check-in. No vitals waiting in the chart. No medications prepared on time. A doctor or nurse trying to do it all, wh…

(BPT) – Can you imagine your ideal employee? That person might exhibit determination, adaptability, problem-solving and ingenuity. Those qualities are readily found in people with a wealth of untapped skills who also live with disabilities, making them…

(BPT) – Ever wanted to quit your job? If yes, you’re in the majority because according to Gallup, 51% of the U.S. workforce is open to leaving their current position. What’s worse for employers, it can cost one-half to two times an employee’s annual sa…

(BPT) – Ever wanted to quit your job? If yes, you’re in the majority because according to Gallup, 51% of the U.S. workforce is open to leaving their current position. What’s worse for employers, it can cost one-half to two times an employee’s annual sa…

(BPT) – For many Servicemembers transitioning out of the military, owning their own business is their second act. Take Aaron Gipson, for example. During his time in the military, he began cutting his fellow Marines’ hair using his footlocker as his “ba…