Ermir, aka videosketch on Fiverr, developed his love of art from an early age. Like many of our users, he did freelance work elsewhere prior to finding a home on Fiverr. Check out his story below and his tips for … Read More

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Nicole Leinbach Reyhle is the Founder and Publisher of Retail Minded, the Co-Founder of the Independent Retailer Conference and a regular Forbes contributor. The author of “Retail 101: The Guide to Managing and Marketing Your Retail Business” and Spokesperson for … Read More

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There’s no second chance to make a first impression, that’s why every interaction counts. From visitors to your website to potential investors, you want to make every effort you can to create the best impression possible from the first moment. … Read More

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Bobby, Wingle on Fiverr, is from Faisalabad, Pakistan and has been a freelance graphic designer for six years. Now he works full-time on Fiverr. He’s also married, has a lovely two-year-old daughter, and just recently bought a house – thanks … Read More

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(BPT) – Technology has influenced virtually every aspect of our lives. Arguably one of the biggest areas of change is in health care. From advanced surgical tools to early disease testing, every day new technology emerges in an effort to help people stay healthy and live longer. Wearable technology now puts information directly in the hands of the patient, helping people do everything from tracking steps to counting calories. Now, smartphone apps are getting even smarter, allowing physicians, patients and their loved ones if they choose, in-depth access to important health information in just a few finger taps.

Those in the diabetes community are embracing this new mobile technology enthusiastically to better manage their condition.  Keeping a written logbook can be time-consuming, confusing and frustrating for patients. Now, critical diabetes information is easier to manage and understand with the Accu-Chek Connect(R) Diabetes Management System.

With test results automatically sent from the Accu-Chek Aviva Connect meter to an app on your smartphone and an online portal, people with diabetes are able to log, view and share data anytime, anywhere, without ever writing in a logbook. Thus, never worrying about forgetting to bring this information to their physicians for important visits. Rarely do we forget our phones. They can be lifelines in more ways than one.

“The Accu-Chek Aviva Connect helps to create a sense of confidence for the person who is trying to self-manage their condition,” says Dr. David Robertson, MD of Atlanta Diabetes Associates. “It can help demystify diabetes and bring a sense of order to a very complex condition that is a constant burden to patients.”  

The system allows users to have text results sent automatically, plus you can attach meal photos, view trends and even use the app’s insulin calculator. Considering 91 percent of adults keep their smartphones within arm’s reach, it’s simple to track important information quickly and efficiently.

Beyond patient empowerment, technology like this better facilitates the patient-doctor relationship. Because the system loads all information into an online portal stored in the cloud, it can be accessed at any time by the physician if the patient chooses. This means a snapshot of the bigger picture is always available, whether in-person at an appointment or while the patient is on the other side of the world.

What’s more, the doctor can activate an insulin calculator in the app, the Accu-Chek Bolus Advisor, which makes it simple for patients to calculate how much insulin is needed at each meal. That means patients can enjoy their meals without worrying about the math.

“Perhaps no community is better suited for this type of advanced technology than the diabetes community,” says Dr. Robertson. “Knowledge is power. This detailed information is incredibly helpful to physicians so we can spot trends and make informed decisions along with the patient. Technology here is the tool to success.”

Learn more about how technology is transforming the diabetes community by visiting accu-chek.com/connect. Accu-Chek Connect is available at Walgreens, Rite Aid and select Kroger locations.

Caroline Beaton is an award-winning writer, millennial expert and brand consultant tackling the psychology of millennials at work.

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(BPT) – Does your employer consider community service part of a job well done? If you’re wondering whether you should take advantage of your employer’s offer to pay you for volunteer time, keep in mind employee volunteerism benefits everyone involved — your company, the organization you’ll help and you!

Approximately 21 percent of employers now give workers paid time off for volunteering, according to the Society for Human Resource Management. Sponsoring volunteerism can help a company boost employee morale, enhance recruitment efforts and even improve the business’ standing in the community. Volunteering can also benefit you emotionally and in your career.

For example, through the Investing in America’s Health initiative, employees of Blue Cross Blue Shield’s 36 community-based and locally operated companies (BCBS) volunteered nearly 400,000 hours and provided more than $10 million in donations in 2015. BCBS workers volunteered and provided financial support to programs and organizations involved in improving public health.

Workers involved in the BCBS initiative reported experiencing many of the benefits commonly associated with volunteerism, including:

* Emotional rewards — Multiple studies have shown that volunteering makes people feel more socially connected and emotionally fulfilled, and can reduce feelings of loneliness and depression.

* Enhanced camaraderie with co-workers — Employees who volunteer together consistently report feeling more connected to their co-workers and their communities. Volunteering together can be a fulfilling and effective team-building activity.

* Improving their community — Because employer-sponsored volunteer programs take place at a local level, when you participate you’re directly improving your own community.

* Add depth to professional credentials — Current and future employers don’t just want people with job skills, they want to know they’re hiring compassionate, caring and well-rounded individuals. Participation in employee-sponsored volunteer programs enhances your overall appeal as a professional.

If you would like to become involved in volunteering through an employer-sponsored program, here are some ways to get started:

* Talk to your human resources department about your company’s program to better understand how it works. For example, does the company have an established volunteer relationship with a charitable or community organization? Or will your employer support your volunteerism with any qualifying organization? Will you receive paid-time-off for volunteering, and if so, how many hours per month? Does your employer also offer cash donations or a donation matching program to support charitable contributions?

* If your employer has a policy that allows you to volunteer anywhere, identify the group you want to volunteer with. Be aware of any standards your employer may have established for qualifying organizations. Look for a volunteer opportunity that allows you to do something you’re passionate about and that supports your local community.

* Gather information from the volunteer organization on what you need to do in order to take part as a volunteer. For example, will you need to participate in any specialized training? Will you need to agree to a background check if you’ll be working with children?

If your employer doesn’t yet have a program, take the initiative and suggest they start one. This can be as simple as identifying your worthy cause and asking your employer for support in volunteering.

To learn more about how BCBS companies are improving the health and wellness of members and their communities, view the report at www.bcbs.com.

 

(BPT) – Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.

Given these factors many companies are taking a closer look at their customer retention rates and evaluating the customer experiences they provide. To meet customers on their terms and facilitate employee productivity, it’s critical to invest in new technology. However, not all businesses have the internal IT resources or expertise to efficiently implement technology and effectively manage it on a continuous basis.

For these businesses, working with a trusted technology partner provides an easier route to weather the changes and delight customers. Numerous companies have worked with Dell to ensure they don’t have to worry about downtime or system failure. Dell ProSupport Plus, for instance, provides these companies with the highest level of hardware and software support so they can deliver the best experience to their customers. Powered by Dell’s SupportAssist technology, this support program not only helps resolve issues quickly and proactively, but can also prevent issues before they happen through predictive capabilities. This means less effort by IT staff and more peace-of-mind for both the company and their customers. For example, Dell ProSupport Plus with SupportAssist users are able to spend up to 91 percent less time on resolution. Imagine what an IT staff could do when they’re able to shift that time away from maintenance.

Another time when a technology provider’s services become critical is when businesses implement new solutions. The continual evolution of technology such as cloud, converged datacenters and big data presents a world of new opportunities — and new challenges. Not only do businesses need to contemplate how to get their new technology up and running quickly, they also need to be able to maintain, refresh and address any issues that arise.

To sail over the many potential hurdles, the Dell ProDeploy Enterprise Suite is helping IT managers and business leaders navigate the growing complexity of multiple platforms and risk of transitioning to new technologies while minimizing any downtime, all within the confines of limited resources and budgets. Businesses can rely on Dell experts and partners to lead deployments from basic hardware installation through planning, configuration and complex integrations. Companies using Dell deployment services can reduce IT effort by 91 percent and deploy systems 39 percent faster.

With new technology solutions up and running, businesses should be positioned to provide the best customer service possible. However, without a properly trained crew there will be no one to sail the ship or right it when needed. In addition to investing in technology, organizations need to give their IT team the right training and tools to do their job well. Dell has addressed this critical need by introducing training and certification that gives a company’s IT staff access to the same resources as Dell engineers.

If the technology powering the business is running smoothly, it’s reflected in effortless and memorable interactions with customers that inspire loyalty and build revenue.

Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.

So you’ve decided to start an online business. Doing this allows you all sorts of freedom that you don’t get in many jobs. When you start a business online, you’re your own boss, meaning you get to make the big … Read More

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