How Any Freelancer Can Pivot to Become a Virtual Instructor

It’s pretty much a given that you’ve run across the concept of agility as it relates to large corporations creating or modifying their policies, procedures, processes, and best practices. In loose terms, agility references the ability to continuously tweak a business model in response to changes in technology, the marketplace, customer demand—or any other dynamic […]

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12 WordPress Live Chat Plugins to Connect With Users

Let’s be honest. No one wants to send a support email only to receive a (possibly automated) response 48-hours later. Similarly, no one wants to be put on hold for 30+ minutes while being told they’re the next caller in line.

We live in a world of instant gratification. Your customers are busy and they want to speak to you on their terms and get the help they need on their time.

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