Until now, if you had a question about Fiverr, your resources included the Customer Support site, the Forum, the Blog, the FAQs, our social media channels, and the Fiverr Academy videos on YouTube. While these are all great resources, we wanted to provide the Fiverr community with a one stop shop for all your Fiverr support needs.
In order to make it happen, we’ve been hard at work writing, combining, rewriting, and reorganizing our articles to answer your Fiverr questions more effectively. We’ve also redesigned the Customer Support site to make it more user friendly and easier to navigate.
We’d like to introduce the culmination of our efforts: the new Fiverr Customer Support site!
Here’s what you’ll find on the new Fiverr Customer Support site:
How To Articles:
We’ll explain everything you need to know about using Fiverr, step by step and in plain language. These articles will go over everything from creating a Gig to receiving payment, and much more.
Knowledge Base
We’ll round out your Fiverr knowledge with articles about site features and tips for making the most of your Fiverr experience.
FAQs
You’ll find answers to all your most common Fiverr questions, all in one place. Need to know how to refund a withdrawal or check your Gig status? We’ll tell you here.
Ticket Creation
Still need help? You’ll be able to create and manage support tickets through the new Fiverr Customer Support site.
As you can see, getting the most out of Fiverr has never been easier. We encourage you to browse through the Customer Support site and make use of the resources it contains. And, of course, the Forum, the Blog, the FAQs, and our social media pages are all still there for you. Don’t forget, if you need more help, you can always create a support ticket!
The post Introducing: The New Fiverr Customer Support Site! appeared first on Official Fiverr Blog.