Digital Marketing

How to Map Your Ecommerce Customer Journey [Template Included]

We’ve talked a lot about the customer journey — how it impacts sales, service, and marketers.

But one segment that feels a little different is the ecommerce customer journey. The customer journey is different from service based companies, because it can be much quicker (buying from Amazon or an Instagram ad).

How to Map Your Ecommerce Customer Journey [Template Included] Read More »

How to Create a Writing Style Guide Built for the Web [Free Guide]

Businesses pump out content at a staggering rate these days — and as that volume increases, more inconsistencies are bound to creep in. Whether due to lack of clarity about the style in which you’d like to write or disjointed communication across the multitude of content creators in your organization, failure to decide upon and document accepted editorial guidelines is a recipe for inconsistent messaging.

How to Create a Writing Style Guide Built for the Web [Free Guide] Read More »